Delivery of your Stratium Order and passing of risk

The customer will be deemed to have accepted the Products within fourteen (14) calendar days of ex-works (EXW) delivery

Risk shall pass to the Customer upon ex-works (EXW) delivery

If due delivery is delayed for reasons attributable to the Customer or its agents, storage and any other reasonable costs will be payable by the Customer and we reserve the right to invoice the Customer for the ordered products and to commence the warranty period with effect from the original due delivery date


Unless otherwise agreed in our Order Acknowledgement, the delivery of ordered products shall be ex-works (EXW, Cardiff), or at our applicable shipment facility as stated in our Order Acknowledgment (Incoterms 2000)

If you are a new customer, we will set up a new account for your order, we will contact you separately for details of your chosen courier for shipment (e.g. FedEx, UPS, DHL)

We will use all reasonable endeavors to meet any time or date for delivery stated in our Order Acknowledgement

Delivery may be made in one or more separate consignments